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Why Dekolite!

At Dekolite, your trust is our top priority. We offer secure and encrypted payments through Shopify, along with a Cash on Delivery (COD) option so you can shop with confidence. All our products are handpicked and quality-tested, ensuring value and satisfaction in every purchase. With fast shipping across India and responsive customer support, we’re here to give you a smooth and worry-free shopping experience. Join our growing community on Instagram and YouTube to see real reviews, product demos, and more—because we believe in transparency, reliability, and building trust with every order.

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Frequently Asked Questions

FAQs

What is Dekolite?

Dekolite is an online store offering a wide range of home, kitchen, kids, fitness, and unique lifestyle gadgets. We aim to deliver innovative and affordable products right to your doorstep.

Do you offer Cash on Delivery (COD)?

Yes! We provide Cash on Delivery (COD) across India so you can pay only after your order is delivered—no upfront payment required.

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times vary by location:

  • 3–5 business days
  • 5–8 business days

What if I receive a damaged or wrong product?

No worries! If you receive a damaged, defective, or incorrect item, contact us within 48 hours with unboxing video proof, and we’ll assist with a replacement or refund.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also track your order from our Track Order page.

Are your products genuine and quality-checked?

Absolutely! Every product is carefully sourced and tested for quality and functionality before being listed on our store.

Do you offer any discounts or promotions?

Yes! Keep an eye on our homepage and follow us on Instagram and YouTube for exclusive offers, new launches, and flash deals.

What payment methods do you accept?

We accept the following payment options for orders within India:

  • Cash on Delivery (COD)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • Net Banking (All major Indian banks)